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icrosoft CRM Connector

Microsoft Business Solutions is promoting its own CRM– Microsoft CRM. Microsoft CRM is acquiring market share in small, even large and mid-size business CRM market. For large enterprise customers email server is often realized on Lotus Domino or Java/Unix platforms. Microsoft CRM standard messaging works through Microsoft Exchange Server 2003/2000. Thinking about the reality that large number of business are devoted to alternative e-mail server, we chose to develop Microsoft CRM Lotus/Domino port (very first release– April 2005), which works similar to MS CRM Exchange connector and will have improvement in contrast to basic adapter in release 2 (June, 1 2005– target date).
When you send email from CRM things (Lead, Contact or Account)– the adapter takes over, appends GUID to the message header and forwards to Lotus Domino for shipment. The reason for such a primitive option is simple– Microsoft wants to be sure that all email systems, deployed from mail recipient side (Lotus, Unix or Exchange) will keep GUID in the action header (generally appending re prefix, like re: … GUID) and on the method back to MS CRM, adapter will take all the messages with GUID in the header and will try to match their GUID with items GUID and append these messages to their stemming objects.
Improvements. If e-mail is sent out from Lotus client– Lotus Domino server will evaluate if MS CRM any contact, account or lead has addressee email and if so– it will attach closed activity of e-mail type to this things. If message is gotten by Lotus Domino server without GUID in the header– server will examine if any MS CRM things has addressor email and if so– it will connect closed email activity to the item.
Technology– MS CRM Lotus Domino port uses Java agent on the Lotus side and web services to resolve MS CRM.
Prices – to be announced – it will be based upon Lotus or other email server Licenses.
Connector has standard core dealing with MS CRM and platform-dependent plug-ins. It will support following e-mail servers (talk to us on accessibility):.
Exchange (Win32, Win64 (upon the arrival)).
Lotus Domino (Win32, AIX, Linux, Solaris Sparc).
CommuniGate Pro (Win32, AIX, Linux, Solaris Sparc & x86).
PostFix (AIX, Linux, Solaris Sparc & x86).
Exim (AIX, Linux, Solaris Sparc & x86).
Oracle Collaboration Suite (Win32, AIX, Linux, Solaris Sparc).
GroupWise (Win32, Linux).
If you feel that you need such a product and use Lotus/ Domino in your business, feel free to call us: USA 1-866-528-0577, Deutschland (0177) 8349 806, Moscow (095) 918 3314, help@albaspectrum.com.

Microsoft Business Solutions is promoting its own CRM– Microsoft CRM. Microsoft CRM is getting market share in small, even large and mid-size business CRM market. Considering the reality that large number of companies are dedicated to alternative e-mail server, we decided to develop Microsoft CRM Lotus/Domino connector (very first release– April 2005), which works similar to MS CRM Exchange adapter and will have enhancement in comparison to standard adapter in release 2 (June, 1 2005– target date).
If email is sent from Lotus client– Lotus Domino server will evaluate if MS CRM any contact, lead or account has addressee email and if so– it will connect closed activity of email type to this item.

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